Safety Information and Resources
This page offers a review of emergency resources, scam information, and ways to ensure your safety at UC San Diego.
Find important information about resources available in emergency situations. Note that in the event of a campus emergency, emergency.ucsd.edu will be updated with details and instructions.
In Emergencies (Medical, Crime, Fire, or Other), Call 911. 911 is the nationwide emergency number, and you can dial 911 from any phone. Be prepared to report details (what the emergency is and the exact location/address) to the police.
Emergency Phone Numbers
Emergency and Crisis Resources
Immediate Emergencies
Call 911
In an emergency, call 911. Be ready to describe the situation and provide your exact location.
You can also text 911 in San Diego County (including UC San Diego).
Text 911 if you are:
- Hard of hearing, non-verbal, or have difficulty speaking
- In a situation where it is unsafe to call
- Experiencing a medical emergency and cannot speak
UC San Diego Emergency Numbers
On-campus emergencies: (858) 534-4357
Campus status updates: (888) 308-8273
UC San Diego Resources
- Campuswide Emergencies
- Essential Phone Numbers
- Emergency Preparedness
- How to Text 911 (PDF)
- Local Police Departments (non-emergency)
San Diego Resources
- SD Emergency App
- Ready San Diego
- San Diego County Office of Emergency Services
- American Red Cross (San Diego)
State, Federal, and International Resources
- California Emergency Resources
- California Emergency Management Agency
- FEMA
- U.S. Department of State Emergency Hotline: 1-866-283-9090
- Consulates and Embassies
- CDC
- World Health Organization
Crisis Hotlines
Support is available during difficult or urgent situations:
| Service | Phone Number |
|---|---|
| AIDS Hotline | (800) 367-2437 |
| Child Abuse Hotline | (800) 344-6000 |
| Mental Health Hotline | (888) 724-7240 |
| Suicide & Crisis Lifeline | 988 |
| Poison Control | (800) 222-1222 |
| Domestic Violence Hotline | (800) 799-7233 |
| Sexual Assault Hotline | (800) 656-4673 |
| Gambling Addiction Hotline | (800) 426-2537 |
| Planned Parenthood | (888) 743-7526 |
Campus Safety and Escort Service
Campus Safety and Alerts
Annual Security Report
UC San Diego publishes an annual campus security report (Clery Report) with crime statistics for the past three years.
For more details, visit the Annual Security and Fire Safety Report page .
Campus Emergency Notifications
In the event of a campus emergency, updates and instructions will be posted on emergency.ucsd.edu .
Students can register to receive emergency alerts via phone or text: Register for notifications .
Campus Safety Escort Service
UC San Diego Police offers a Campus Safety Escort Service to accompany you between campus locations at night.
- Hours: Sunset to 4:00 AM, year-round
- Call: (858) 534-9255 or (858) 534-WALK
- App: Download Tapride on iPhone/iPad or Android
Immigration Emergencies
If you are a UC San Diego student or employee and need urgent legal assistance, contact our in-house immigration attorney at (530) 219-8856. Please reserve this number for emergencies only, such as if you are being detained by ICE or are at risk of deportation.
* Note: For non-urgent immigration concerns, please schedule an appointment with our immigration team.
* Note: For non-urgent immigration concerns, please schedule an appointment with our immigration team.
Medical Emergencies
Medical Emergencies:
During a medical emergency, go to the nearest hospital Emergency Room or Urgent Care facility. A medical emergency is generally defined as a sudden, serious and unexpected illness, injury or condition, including severe pain, requiring immediate medical attention.
The Urgent Care Clinic located near campus:
La Jolla Urgent Care
8910 Villa La Jolla Drive
La Jolla, CA 92037
800-926-8273
Map and Directions
The Emergency Rooms located near campus are:
UC San Diego La Jolla Emergency
Sulpizio Cardiovascular Center
9434 Medical Center Drive
La Jolla CA, 92037
858-657-7600
UC San Diego Hillcrest Emergency
UC San Diego Medical Center
200 W. Arbor Drive
San Diego, CA 92103
San Diego, CA 92103
619-543-6222
Map and directions
Map and directions
Scripps Memorial Hospital La Jolla ER
Level II Trauma Center
(Located inside Prebys Cardiovascular Institute)
9888 Genesee Avenue
La Jolla, CA 92037
858-626-4123
Crime Prevention
Just like many places around the world, it is always a good idea to be careful about crime anywhere. Basic keys to safety in unfamiliar places are knowledge and prevention. With sufficient knowledge about how to protect yourself and your property, and how to avoid taking unnecessary risks, it is possible to better prevent being a victim of crime. Safety behaviors include:
- Never carry large sums of money. Never tempt a thief by displaying money in public. All large amounts of money brought from your home country should be deposited in a bank shortly after arriving in the U.S.
- Never leave valuable things visible in a car. Items like luggage, cameras, and so on, are tempting to criminals and easy to steal. If needed, hide valuables in the trunk of the car.
- There are pickpockets in any large city in the world. Pickpockets are skilled at identifying vulnerable people who may be displaying valuables, and then coming close enough to steal the valuables without being noticed. Handbags should be kept closed; wallets should be protected. Bags or backpacks left unattended may be stolen.
- Report any incidents of robbery or harassment on campus to the Campus Police by using the blue courtesy phones located around campus. Call 911 for EMERGENCIES whether on-campus or off- campus.
- Some areas of San Diego are safer than others. Check with friends about the areas to avoid. There is a difference in Day Safety and Night Safety: some places are safe during daylight, but less safe at night.
- There is safety in numbers in the city, especially at night. Going out with friends is safer than going out alone. When someone knocks on the door, make sure you know who it is before opening the door. Keep curtains closed at night and when no one is home, so people cannot look inside.
- Always lock the door and windows of the house/apartment/room and car, even if leaving for only a minute.
- Have keys ready upon entering your house or apartment.
- Be cautious about giving out a personal address or telephone number to unfamiliar people.
- Always remember to dial 911 for fire, police, or ambulance services. Keep this number near the phone.
- If meeting someone for the first time or from the internet:
- Meet in a public place and do not return to anyone’s home.
- Tell a friend your plans and that you will let them know you are safe when the meeting is finished. If possible, bring a friend with you to meet someone for the first time.
- Plan ahead so that you have your own transportation. Do not accept rides home.
- If someone is pressuring you into doing something you don’t want to do, you have the right to say no and leave.
- If the person you are meeting with tries to give you alcohol or drugs, do not accept.
- Do not give identifying information in your online profile or during the first few meetings, specifically: full name, address, birthdate.
- Always report suspicious behavior to the authorities (e.g. site administrators, police).
- Regardless of your immigration status, you always have the right to report any crimes.
Be Cautious of Scams
The UC San Diego Police Department has seen an increase in scams targeting the UC San Diego community. Please review the following information to protect yourself.
Beware of Immigration Status Scams
If you receive a phone call from someone claiming to be with a government agency and asking for money over the phone, this is most likely not legitimate. Get as much information as you can, without providing your personal or financial information to the caller, then look up the agency and call their official number. Scammers even take the names of real employees off the government websites, so do not trust that you are speaking to the real “John Smith” if they call you.
What to Do:
- Concerned? We encourage you to email us at undoc@ucsd.edu.
- Consultation: Immigration consultations are free of charge for UC San Diego undergraduate, graduate, and Extension students and their immediate family (exclusions apply). If you have any questions, please email immiservices@uscd.edu.
- Protect Your Info: Never share financial or personal data. Government agencies will never ask for any form of payment (including gift cards) to avoid arrest.
- Seek Help: If you feel unsafe or suspect criminal activity, call UC San Diego Police (Non-emergency: 858-534-4357)
How to Protect Yourself and Report Scams
Protect Your Personal Identity:
Be wary of giving your personal information to a person, agency, or company that contacts you (as opposed to a company that you directly initiate contact with). If anyone contacts you and asks you to pay or send them money using Bitcoin, a wire transfer, or any type of prepaid card, this is likely a scam. If anyone calls asking for payment due to your involvement in a criminal case, hang up the phone and call your local police department.
Government agencies typically do not call you. If they do, they will not ask for money or information over the phone. If you are unsure if a call is legitimate, USS can help you confirm.
- The IRS and police will NEVER ask for any form of payment, including gift cards, to avoid an arrest.
- Government agencies will NOT request personal information via text messages.
Never share personal or financial information over the phone with someone you do not know. Use these general safety tips to keep your information secure:
- Ask the person to give you a number you can call to verify his/her identity, and ask the person to send you any information they would like you to consider in writing.
- Never give your Social Security number, ITIN, date of birth, mother’s maiden name, credit/debit card number, bank PIN codes, or passwords.
- Keep your important papers secure. Shred documents with sensitive information before disposing of them. Limit the personal information you carry with you in your wallet, purse, or bag.
- Please pick up your mail daily to minimize the risk of it being stolen.
- Maintain appropriate security on your computers and other electronic devices. Never give out personal information unless you are using a secure website. You can determine if a website is secure by checking the beginning of the web address in your browser's address bar. It should read "https://" instead of "http://". You may also look to the bottom right of your screen for a padlock symbol.
- Do not conduct business over the phone with callers you do not know.
- Always be cautious of phone calls from unknown individuals or unfamiliar phone numbers. Recognize that legitimate telephone numbers can be ‘spoofed’. If in doubt, you can look up the real phone numbers and call them back yourself.
Legal and Immigration Scams
Immigration Scams and Safety
Many people offer help with immigration services, but not all are authorized. Scammers may contact you pretending to be government officials and claim there is an issue with your application. They may request personal information or demand payment.
Be cautious and report any suspicious activity. Reporting scams will not affect your immigration status, and many reports can be made anonymously.
Common Warning Signs
- Claims there is a problem with your application
- Requests for personal or sensitive information
- Demands for immediate payment
- Threats of arrest, deportation, or visa denial
Extortion Scams
Scammers may pose as government officials and threaten arrest or legal consequences.
- Claim you are involved in criminal activity
- Ask for personal details (e.g., date of birth, ID numbers)
- Demand payment through:
- Bitcoin or cryptocurrency
- Gift cards (e.g., Target, Home Depot)
- Wire transfers to overseas accounts
I-901 SEVIS Fee Scams
- The only official payment site is FMJFee.com.
- Government agencies will not call you to collect payment.
- If contacted, hang up and report the incident.
- Do not share personal or financial information with callers.
- Be cautious of third-party agents offering to pay fees for you.
If targeted, contact your local police and the International Student Engagement Office .
Common Legal and Financial Scams
- Social Security scams
- FTC consumer protection
- Identity theft
- Imposter scams
- IRS scams (video)
- Rental scams
- USCIS immigration scams
How to Report Scams
- Contact UC San Diego Police: (858) 534-4357 or submit a report online
- Report to USCIS
- Report fraud to the Federal Trade Commission (FTC)
- Forward suspicious emails to: uscis.webmaster@uscis.dhs.gov
- Call USCIS customer service: 800-375-5283 or schedule an InfoPass appointment
Money and Education Scams
Tuition Payment Scams:
There has been an increase in online scams targeting college students by promising a tuition reduction if a third-party service is used to pay their fees. Students attending institutions across the United States, including UC San Diego, have been impacted by these online tuition scams. Scammers have especially targeted students using the popular app, WeChat. Scammers often promise an approximate 5% discount in tuition, and victims are asked to provide their university credentials and their credit card information.
The best way to protect yourself from these scams is to never share your online credentials with anyone. You should also only use payment methods approved by UC San Diego, and advise parents and authorized payers not to respond to third-party solicitations.
Contact Student Financial Solutions via the Services and Support Portal immediately if you have questions about a potential tuition discount or an alternative form of payment that’s not included on the list of ways to pay your bill located on this Student Financial Solutions webpage.
Please visit Student Financial Solutions’ Avoiding Online Tuition Scams page to read more about online tuition scams and how to protect yourself.
Additional Resources:
Tax Scams
Be aware of phone scams where callers claim to be from the Internal Revenue Service (IRS) and threaten to have a person arrested or deported for owing taxes.
Even if you do owe taxes, the IRS will never:
- Call and demand immediate payment over the phone;
- Demand payment with a prepaid debit card, or ask for your credit card or debit card number over the phone; or
- Threaten to call the police or immigration authorities.
If you get a call like this, report it online to the Treasury Inspector General for Tax Administration or call 800-366-4484. Also, report it to the Federal Trade Commission.
To learn more about tax scams, watch this video and read this IRS Tax Tip Sheet. If you think you owe taxes, you can call the IRS at 800-829-1040 and they may help you arrange a payment plan.
Visit the USCIS Avoid Scams page for more information on common scams targeting immigrants.
Housing Scams
Be aware of housing scams, particularly on websites like Craigslist. Signs of a scam targeting renters can include the following:
- The advertised price of the rental property is much lower than that of similar properties.
- The person trying to rent you the property claims to be an agent for the property owner who is too busy, out of the country, or otherwise unavailable to handle the rental.
- The owner or agent requires you to sign the lease before you see the rental property.
- The owner or agent can't to let you enter the home or apartment or charges you a fee to view it.
- You're asked to wire money as a deposit or payment of the first and last month's rent. Remember wiring money is the same as giving cash. You can't get a refund, even if you find out the offer was a fraud.
- The owner or agent uses high pressure sales tactics, urging you to rent quickly, before someone else gets the property.
- The person preparing the lease writes in a higher monthly rent or additional fees that you hadn't agreed upon.
- The landlord directs you to a website to get a free credit check. This can be a tactic for harvesting your identity. Only disclose this information on a written application after you have seen the property.
What you can do to protect yourself:
- If you’re not able to see the unit in person, have a friend or family member check it out for you. If this isn’t possible, hire a local real estate agent.
- Check for the home’s address online using Google Maps to see if it matches what is being advertised online.
- Use UC San Diego’s Off-Campus Housing website to search for a property. However, it is still important that you follow the tips listed above when checking out these properties!
- Consult with UC San Diego Student Legal Services if you have any questions or concerns about a property you are renting/would like to rent.
- Report any scams to the San Diego Police Department.
*Source: USA.gov Housing Scams Website
Job/Internship Scams
Beware fraudulent job/internship postings. Students are often targets for scammers to attempt to threaten or scare potential victims into providing them with cash or personal, protected information, which is then used to withdraw money from bank accounts or for other illegal activity.
Use the Following Tips to Avoid Scams:
Never give out your personal or banking information to potential employers.
- Recruiters and hiring contacts should not ask for money (checks, cash, wire transfers, etc.) when considering you for a job/internship opportunity. They should not ask for personal information such as login information and passwords, your mailing address, and/or social security number.
Watch for signs of unprofessionalism. Be cautious of:
- A recruiter/hiring contact using a free email service such as Gmail, Yahoo, Hotmail, rather than their company/business email address
- A recruiter/hiring contact that avoids answering questions about their company’s mission, product, or service
- Correspondence from a recruiter/hiring manager that is unprofessionally written – use of slang, misspelled words, poor grammar, and/or use of all capital letters
Do your research.
- Do an internet search of the company/business website and/or LinkedIn profile, is it professional and up-to-date?
- Also look for the name of the recruiter/hiring contact on LinkedIn to confirm they are associated with the company they are hiring for (especially if they are not using a company/business email address)
Remember, if a job or internship is too good to be true, it probably is. If you become aware of a scam or fraudulent job/internship posting, or if you believe you have been a victim of an employment scam, notify the Career Services Center immediately.
For more information about scams please review the following resources:
